Contact Audi Of America Customer Service
Audi Of America Phone Numbers and Emails
Toll-Free Number:
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(800) 367-2834
Customer Service:
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(888) 237-2834Dedicated support
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(844) 573-8766e-tron
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(800) 411-9988For immediate assistance in the U.S. and Puerto Rico
Audi Of America Emails:
Audi Of America Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Audi Of America Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Audi Of America is 8003672834. 64% of consumers used this number to address their issues and concerns.
The average hold time is more than 10 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Audi Of America may ask you for the following information to identify you as a customer: phone number, first and last name or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Audi Of America Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Audi Of America is 8003672834. 64% of consumers used this number to address their issues and concerns.
The average hold time is more than 10 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Audi Of America may ask you for the following information to identify you as a customer: phone number, first and last name or address or zip code.
People call Audi Of America mainly because of product/ service, request for information and staff.
100% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Audi Of America is auditalk@audi.com. 92% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Audi Of America Website:
Audi Of America Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday – Friday: 10 am – 8 pm (ET)
Mailing Address:
P.O. Box 5215
Carol Stream, IL 60197-5215
How Good is Audi Of America's Customer Service?
Summary of Audi Of America Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Audi Of America?
Product/ Service Question:
- “Complaint”
- “Warranty queston”
- “Carbon monoxide leak in vehicle”
Request for Information Question:
- “Computer update”
- “Complain about a dealership”
- “Help keys lost in spain”
Staff Question:
- “Service issue”
- “Audi service issue. Audi purchased a year ago is a leanon car”
- “Service complaint”
Payments and Charges Question:
- “Charger cable burn”
- “A faulty alternator was put in my vehicle in Idaho and it cost me 2700$ less than a year ago at the Boise dealership now I have a dead battery and the alternator won't charge it. The part is a Audi part I am a service connected disabled veteran aASA”
- “Charger”
Account Question:
- “Radio code”
- “Myaudi account got locked”
- “Radio pin code”
Return/ Replace Question:
- “Eligibility for piston replacement in engine”
- “My new q5 2022 engine blew up . Waiting for a return call from Audi Glenwood spring I need a loaner And I just got another Q 5 last week”
- “I did find my key fob because I had the tile on the keychain. However I am shocked to hear that my Audi dealer wanted $800 to replace my lost key fob. I find that outrageous.”
Shipping and Delivery Question:
- “Looking to see, where is the Pay Off for Car?”
- “Delay in replacing alternator and obtaining a rental car”
- “Parts delivery date”
Employment Question:
- “Payoff”
- “I wish to pay off my loan”
- “Audi was supposed to pay off my old 2018 Q5 And. They haven't paid it off yet”
Cards Question:
- “Missing sim card”
- “Lost credit card. Jc pennys”
- “Vin card replacement”
Activation/ Cancellation Question:
- “Cancellation of policy”
Refund Question:
- “Refund”
Website/ Application Question:
- “Application setup”
Other Question:
- “Stolen vehicle”
- “Car will not start “ place back of key in designated area see manual”
- “Audi app”
Compare Audi Of America Customer Service To
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