Contact Audi Of America Customer Service
Audi Of America Phone Numbers and Emails
Toll-Free Number:
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(800) 367-2834
Customer Service:
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(888) 237-2834Dedicated support
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(844) 573-8766e-tron
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(800) 411-9988For immediate assistance in the U.S. and Puerto Rico
Audi Of America Emails:
Audi Of America Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Audi Of America Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Audi Of America is 8003672834. 66% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 62% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 8 minutes.
Be prepared for the call as Audi Of America may ask you for the following information to identify you as a customer: phone number, first and last name or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Audi Of America Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Audi Of America is 8003672834. 66% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 62% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 8 minutes.
Be prepared for the call as Audi Of America may ask you for the following information to identify you as a customer: phone number, first and last name or address or zip code.
People call Audi Of America mainly because of product/ service, request for information and staff.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Audi Of America is auditalk@audi.com. 92% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Audi Of America?
Most Popular Number:
| Total calls: 361 | Issues resolved: 4 | Last call: Jan 16, 2026 |
Contact Information
Audi Of America Website:
Audi Of America Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday – Friday: 10 am – 8 pm (ET)
Mailing Address:
P.O. Box 5215
Carol Stream, IL 60197-5215
Audi Of America Customer Service Reviews
I spoke to someone yesterday, but I havent heard back and my experience with her was great but my experience with Audi prior to yesterday has been unsatisfactory and I would never recommend an Audi to anyone as this has been the worst experience of my life with a car after owning Porsches for 20 years with no issues
Car had multiple electrical issues and was towed twice in a few weeks; this was a car with only 18,000 miles. Customer service was poor and I was originally told I would not be able to get a loaner for two months.
I was no longer comfortable driving the car because it was so unreliable and I returned it almost two months early. Audi would not give me a break on the last lease payment even though I no longer had the car.
How Good is Audi Of America's Customer Service?
Summary of Audi Of America Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Audi Of America?
Product/ Service Question:
- “Add Audi connect”
- “To connect to MyAudi”
- “Complaint about service at dealership”
Request for Information Question:
- “To check on a car”
- I have 2011 Q5 I bought the car from Audi of New Rochelle. I drop off my car last week. It’s been over a week now they try to find out what’s wrong with this piston turbo charge, and oil conception and they’re still telling me they’re not sur
- “Questions regarding a potential purchase of a 2025 Q7”
Staff Question:
- “Severe issues with Audi Central Houston service”
- “My car has been in service for 5 months”
- “Service issue”
Payments and Charges Question:
- “Charger cable burn”
- “A faulty alternator was put in my vehicle in Idaho and it cost me 2700$ less than a year ago at the Boise dealership now I have a dead battery and the alternator won't charge it. The part is a Audi part I am a service connected disabled veteran aASA”
- “Charger”
Account Question:
- “Radio code”
- “Myaudi account got locked”
- “Radio pin code”
Return/ Replace Question:
- “Address for water pump replacement on my Q5”
- “Eligibility for piston replacement in engine”
- “My new q5 2022 engine blew up . Waiting for a return call from Audi Glenwood spring I need a loaner And I just got another Q 5 last week”
Shipping and Delivery Question:
- “Looking to see, where is the Pay Off for Car?”
- “Delay in replacing alternator and obtaining a rental car”
- “Parts delivery date”
Employment Question:
- “Payoff”
- “I wish to pay off my loan”
- “Audi was supposed to pay off my old 2018 Q5 And. They haven't paid it off yet”
Cards Question:
- “Missing sim card”
- “Lost credit card. Jc pennys”
- “Vin card replacement”
Activation/ Cancellation Question:
- “Cancellation of policy”
Refund Question:
- “Refund”
Website/ Application Question:
- “Application setup”
Other Question:
- “Safety issues”
- “Car malfunction”
- “Issue with my Audi dealer can’t fix”
Compare Audi Of America Customer Service To
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