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I was so excited when I bought my first Audi last year! Granted it was used (2014 S5 Cabriolet) with 11,000 miles and only one previous owner, but it was a beautiful car in great shape . . . I thought they had a good reputation. My vehicle would be a WiFi hub! I called...
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3.1
I liked
  • Audi
I didn't like
  • Audi connect
#1128135
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I purchased a 2015 Q5 at the dealer along with an extended warranty and extended service contract. I had all my service on the vehicle performed at the dealer. The vehicle developed an oil issue which became progressively worse. They performed a test and determined...
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#1107113
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Audi of America is nothing but scam. They issued a recall for fuel pump filter sometime November of 2016. Unfortunately I had an issue with fuel pump related to same recall and had taken my car to dealership for repairs. The recall advised that If i had any work dome...
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1.5
#1018369
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Released a recall on A6 Audis promising to reimburse any out of pocket expenses for repairs prior to recall in 2016. I had to provide receipts three times and proof of payment of over $600 and after six months I received a check for 30 minutes of labor charges totaling...
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2.3
Product
I liked
  • Too fast to drive slow
  • No i love my audi
I didn't like
  • Unprofessional customer service
  • Everytime the mli malfunction indicator light
  • That there is no communication from this company verbally
#1001768
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Audi America customer service rep is horrible. They do not have any empathy toward your situation. This particular representative talks over you and constantly interrupt while you're talking. It feels like they recruited this particular representative from a debt...
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2.0
I didn't like
  • Unprofessional customer service
#567655
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My name is Rachel Jocus ,I have a 2003 Audi A4 1.8 T convertible 69,954 miles with cvt transmission One morning the transmission started flashing and acted funny this was the first time I ever had an issue-i took it to My local dealer in Annapolis md in June of last...
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#480146
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